Praca w IT |Onboarding Engineer / Integrator

Czego od Ciebie oczekujemy?/ Requirements:

Ideal candidate should:

• Be autonomous
• Communicate fluently in English.
• Have decent knowledg in diverse middleware tech stack, like:
  • Understand XML syntax
  • Understand Server errors
  • SaaS information systems, VMware, networks, protocols and Cloud AWS computing environment providers
  • Linux/Unix, Oracle, Java, WebServices, Tomcat, WebLogic, Apache, JBoss…)
  • Crontab
  • Soap API
  • Javascript
  • SQL queries
  • Networking fundamentals (T CP, HTTP(S), routing and network security

• Have a Bachelor’s degree in Computer Science or from a IT Software engineering school or equivalent university training or,
• from an industry in:
  • Information Technology & Services
  • Computer Software
  • Computer & Network Security

Twoje zadania/ Responsibilities:

• Acquiring the skills and build knowledge on the activities and the profession of all the eGambling jurisdictions and IDEMIA digital SAFE vault product specifications to become the entry point for the various customer questions from the onboarding phase to the go live milestone when they begin Production (or Run)
• Going beyond the standard assistance of integrating Idemia eGambling Compliance Service to cover all technical requirement specified by the regulator and the clients.
• Strong technical leadership to drive answers from the customers, in a timely manner.
• Support customers to ensure that Data prepared to be sent to the SAFE vault are prepared in the correct way. This is important to grant the right connection with our API and the right format and quality of the information sent.
• Connecting to the Integration and the Pre-production environments in order to understand customer problems, check the logs and suggest corrections to L3 team in Poland.
• Bringing a plus by writing „code samples” in different languages and frameworks used by customers.
• Perform a handover milestone for the Production operations teams and the client’s support teams.
• Perform project kickoff with the clients
• During the onboarding/integration phase, carry out meetings with internal and external customers in order to decisively resolve first and second level problems, regulatory compliance questions, as well as decrease project risks.
• Participate to the customer test strategy
• Carry out UAT acceptance milestones with the clients
• Ability to multi-task in a fast-paced environment
• Being the point of contact during the integration phase by providing the required support to reduce time to market and ensure customer satisfaction
• Working closely with domain specific project developers and L3 in Poland and operations L2 engineers in Romania, Ukraine, France